Terms and Conditions

Empowering learners worldwide

We are dedicated to providing personalized online tutoring experiences that unlock every learner's potential.

Terms And conditions

a. Acceptance of Terms

By accessing or using George’s Online Academy, you agree to be bound by these Terms of Service and all applicable laws and regulations.

 

b. Eligibility

To use Georges Online Tutoring services, you must meet the following eligibility requirements:

  1. Age Requirement
    You must be at least 18 years old to register as a student or pay for services.

  • Students under 18 must have parental or guardian consent, and their account must be managed by an adult.

Technology Requirements
Users must have:

  • A stable internet connection

  • A device (computer, tablet, or smartphone) capable of accessing Zoom, Google Classroom, or other learning platforms we use

  • A valid email address for communication

Geographic Availability
Georges Online Tutoring is open to students worldwide, but some services may be limited by your location due to local regulations or time zone restrictions.

Accurate Information
You agree to provide accurate, complete, and updated information during registration and throughout your use of the platform.

Compliance with Laws and Platform Rules
By using our services, you agree to comply with all applicable local, national, and international laws, as well as our Terms of Service and Code of Conduct.


 

c. Services Offered

We provide online tutoring sessions, resources, and educational tools through scheduled and on-demand services.

 

d. Account Registration

Users must provide accurate and complete information when creating an account and are responsible for maintaining the confidentiality of their login credentials.

 

e. Payment Terms

By using Georges Online Tutoring services, you agree to the following payment terms:

  1. Pricing Structure

  • Tutoring services are charged at $9 per hour (or as stated on the Pricing page).

  • Group and one-on-one sessions may have different rates.

  • All pricing is listed in USD, unless otherwise specified.

Payment Methods

  • We accept payments via Stripe, PayPal, Mobile Money, or bank transfer.

  • Payment must be made in advance of scheduled sessions.

Billing Schedule

  • Payment is required per session, weekly, or monthly, depending on your selected plan.

  • You may be billed automatically based on your subscription or selected package.

Refund Policy

  • Refunds are available only for unused sessions if cancelled at least 24 hours in advance.

  • No refunds will be issued for missed sessions without prior notice.

  • In case of tutor absence or technical failure on our side, a make-up session or full refund will be offered.

Late Payments

  • Failure to pay on time may result in temporary suspension of services.

  • Repeated non-payment may lead to account termination.

Currency and Fees

  • Any conversion fees, bank charges, or transaction fees are the responsibility of the user.

  • Please ensure your payment method supports international transactions, if applicable.

Promotional Offers

  • Discounts or free sessions may be offered from time to time. These are subject to change and may have expiry conditions.


 

f. Code of Conduct

Georges Online Tutoring is committed to creating a respectful, safe, and productive learning environment for everyone. By using our services, both students and tutors agree to follow this Code of Conduct:

1. Respectful Behavior

  • All participants must treat each other with courtesy and professionalism.

  • Discrimination, bullying, harassment, or offensive language will not be tolerated.

  • Cultural sensitivity is expected at all times, given our international community.

2. Punctuality and Attendance

  • Students must attend sessions on time and inform the tutor at least 6 hours in advance if they need to cancel or reschedule.

  • Tutors must start sessions on time and give at least 12 hours’ notice if unavailable (except emergencies).

  • Repeated lateness or no-shows may result in suspension or removal from the platform.

3. Academic Integrity

  • Cheating, plagiarism, or requesting tutors to complete assignments or exams on a student’s behalf is strictly prohibited.

  • Tutors are to support learning and guide understanding, not do the work for students.

4. Professional Communication

  • Communication should remain clear, polite, and related to academic goals.

  • No sharing of inappropriate content or personal contact outside the platform without permission.

5. Privacy and Safety

  • All parties must respect each other’s privacy and confidentiality.

  • No recording of sessions is allowed without mutual consent.

  • Personal information shared must be protected, and any violations may result in account termination.

6. Use of Technology

  • Students and tutors must ensure they are in a quiet, stable internet environment during sessions.

  • Disruptive background noise, multitasking, or using tutoring time for unrelated activities is discouraged.

7. Reporting Violations

  • Any violations of this Code should be reported to the admin team at  [admin@georgestutoring.com].

  • We take all reports seriously and will investigate confidentially.

 

g. Termination

We reserve the right to suspend or terminate access to users who violate these terms.