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Frequently Asked Questions – Georges Online Academy

Your questions answered. For students, tutors, and everyone in between.

Frequently asked questions

📚 STUDENT FAQ

  1. How do I register as a student?Visit our homepage at https://georgesacademy.online/ and click “Sign Up – It’s Free”. Fill in your details and verify your email to activate your learning account.

  2. Which subjects are available?We currently offer tutoring in Mathematics, Science, English, and Kiswahili. More subjects will be added soon!

  3. How do I book a lesson?After signing in, visit the “Find tutors” page at https://georgesacademy.online/find-tutors, select a subject, choose a tutor, and click “Book Session”. Then, select a date and time that suits you.

  4. Can I choose my tutor?Yes, you can explore tutor profiles, reviews, and areas of expertise before booking.

  5. What if I miss a session?You can reschedule through your dashboard or contact support. We encourage a 24-hour notice for cancellations.

  6. Are group lessons available?Yes, we offer affordable group sessions for students preparing for similar exams or grade levels.

  7. How much do lessons cost?1-on-1 tutoring is $15 per hour, while discounted rates apply for group sessions.

  8. Is my learning progress tracked?Yes, we offer feedback after sessions, periodic self-assessments, and optional progress reports.

  9. What tools do I need?A reliable internet connection, smartphone/tablet or laptop, and optionally, a camera and microphone.

  10. How do I rate my tutor?After your session ends, a prompt will appear allowing you to leave a rating and comment.

👩‍🏫 FAQ FOR TUTORS

  1. How do I apply to become a tutor?Apply via our Careers Page at https://careers.georgesacademy.online/. Requirements include a minimum of a diploma or degree in your subject area, teaching experience, and strong digital skills.

  2. How are tutors vetted?All tutors undergo credential verification, a video interview, a demo lesson assessment, and background checks.

  3. How do I get students?Students browse tutor profiles and book sessions directly; better reviews and availability lead to more bookings.

  4. How much am I paid?Earnings are based on your hourly rate or monthly pay for group classes. Details are shared upon onboarding.

  5. When and how do I get paid?Payments are processed monthly via M-Pesa, PayPal, or bank transfer.

  6. Can I teach students from other countries?Yes! We serve students in Kenya, USA, Canada, and beyond.

  7. What platform/tools do I use to teach?We use secure platforms like Zoom, Google Meet, and our own LMS.

  8. What if a student misbehaves?Report any issues to admin; we have a student code of conduct.

  9. Can I work part-time?Yes, you set your own availability and work as little or as much as you like.

❓ GENERAL FAQs

General

  1. Q: What is Georges Online Academy?A: An online platform connecting worldwide students with qualified tutors for one-on-one or group sessions.

  2. Q: Is my data safe?A: Yes, we follow strict data protection policies.

  3. Q: Do you offer free trials?A: Yes, new students may be eligible for a free trial session.

  4. Q: How do I contact support?Reach us via WhatsApp at +254702646364 or email help@georgesacademy.online.

  5. Q: What payment methods do you accept?A: We accept M-Pesa, PayPal, Bank Transfers, and Mobile Money.

💎 FULL-TIME LEARNING PACKAGES

All packages include 5 lessons per week (exactly 1 hour each) and full access to our Pre-recorded Lesson Library for revision.

1. Basic Package

Kenya: KES 10,000 per month. International: USD 120 per month. Includes 20 Live sessions per month, pre-recorded access, and progress tracking.

2. Advanced Package

Kenya: KES 18,000 per month. International: USD 200 per month. Includes 20 Live sessions per month, pre-recorded access, and priority tutor matching.

3. Premium Package

Kenya: KES 28,000 per month. International: USD 320 per month. Includes 20 Live sessions per month, pre-recorded access, and personalized exam strategy.

👨‍👩‍👧‍👦 PARENT ACCOUNT BENEFITS

Features

View & Book: Browse trusted tutors and schedule sessions that fit your routine.Manage Bookings: Schedule, reschedule, or cancel sessions with a few clicks.Track Progress: Get detailed reports and session summaries after each lesson.Message Tutors: Communicate directly with tutors to discuss goals and feedback.Secure Payments: Manage payments easily and access full billing history.

Getting Started

  1. Sign up as a Parent.

  2. Add your child(ren)’s profile.

  3. Start booking lessons.